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What is Prepay?

To reward our frequent customers and to speed up the order process we developed our Prepay Scheme. Simply add Prepay Credit to your account (minimum £20) and we add an extra 25% Bonus Credit, giving you a 20% discount on your cards.

Example:
Prepay Credit Bonus Credit Total Credit
£20 £5 £25
£40 £10 £50

How big is the discount?
The standard Prepay offer gives you a discount of 20% on all the cards you buy.

How do I add more Prepay credit?
When you credit has run out just add more by clicking on the "Prepay and Checkout" button when you order your next card.

Alternatively you can add credit by going to "My Account" then "Add Prepay"

You should receive an email confirmation of your prepay transaction.

How do I find out my Prepay balance?
Go to "My Account" / "Account Credit History"

How long is my Prepay credit valid for?
Prepay credit is valid for 2 years from your last order with Moonpig. If you add Prepay credit to your account now and then come back and order a card within 2 years your credit will then be available for another 2 years from the date of that order.

Can I use my Prepay credit in conjunction with another discount or promotion?
No. Prepay is effectively a volume discount for agreeing to spend more than £20 on cards. Please note that presently Prepay can only be used for cards, and excludes flower and gift orders.

Terms and Conditions
Click here to see the terms and conditions relating to Prepay.

 

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